Buyer Planner

 Location: UK - Hatfield | Job-ID: 211699 | Contract type: Standard | Business Unit: Purchasing & Supply Chain

Life on the team

Field & Lifecycle Services (FLS) purpose is to delight our customers with a global, world-class Field & Lifecycle Service for Enterprise and Workplace devices. Through our field engineers, services logistic centres and global partners we ensure our customers have fully functioning technology, whilst providing them with real time visibility of their IT assets.

As a Buyer Planner you will be managing a range of partners & internal service providers across the Group (UK, France & Germany) to plan, forecast, source, purchase & repair IT hardware used to deliver the FLS services & meet our customer SLA’s (4hr, 8hr and next day). You will have responsibility of one of more customer’s stock profiles & collaborate with the CC teams in the supply chain to maintain stock availability and on time delivery of a quality item to the end user; emphasising the importance of high level of customer service required for this role.
 

What you’ll do

•    Planning & coordinating the availability of spare parts and main devices between repair, supply, transport, engineers
•    Supplier/repairer performance management (service reviews meetings, statistics analysis)
•    Proactively & reactively sourcing spare parts for incident and stock requirements, replenishing central & regional warehouses in the Group
•    Identifying continual service improvement opportunities
•    Negotiating price and condition for all spare part purchases and repair agreements
•    Repair quote management
•    Identifying repairers for new business
•    Invoice & warehouse query resolution
 

What you’ll need
 
The ideal candidate will come from a Purchasing and/or Logistics background with excellent negotiation and communication skills. They must be self-motivated with a high attention to detail and are able to manage a wide and time sensitive workload, bringing together multiple pieces of information from varied sources.
 

About us

With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the world’s greatest organisations, driving digital transformation, enabling people and their business.