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Reporting Analyst

Locations

Plano, TX or Norcross, GA

 

Position Overview 

 

The Reporting Analyst role sits within the Business Support team, which is a team of specialists that advise, design, build and run discrete but essential reporting services for vendors and customers The Reporting Analyst will report into the Sales Operations Leadership and will work under supervision of account leadership team members and will be expected to prioritize own workload and ensure tasks are completed within agreed timescales

 

Duties/Responsibilities 

 

  • Partner with business leaders to deliver services that support company objectives and that are consistent with Winning Together values.
  • Responsible for key customer reporting libraries
  • Works with internal and external stakeholders to understand reporting requirements and design & develop solutions
  • Representative to various councils / operating steering groups for reporting
  • Manages the inbound priority list of reporting requests and sets out timeframes for development
  • Responsible for the application layer and technical layer of reporting infrastructure
  • Responsible at a management level for reporting production
  • Run rate daily production, monitoring and fixing of all reports sent out from Computacenter, all reports sent out to management layers as well as reports sent out to customers and vendors based on requests received or based on contractual requirements
  • Manage the documentation of business requirements, new requirements, and changes to existing reports
  • Continuous further development of technical skills
  • Development and sharing of best practices within the Reporting & Analysis team at Group level
  • Ensure department meets SLA, KPI and OLA performance targets
  • Maintain & improve stakeholder satisfaction levels
  • Understand and adhere to policies and procedures
  • Embrace and support Computacenter’s mission and core values.

 

Education & Experience Required 

 

  • Relevant qualification/training followed by several years of professional experience 
  • Excellent logical working method for problem analysis and resolution
  • Advanced MS Office knowledge
  • Basic knowledge of VBA / SQL
  • Legally eligible to work in the United States.

 

Skills & Competencies 

 

  • Relevant qualification/training followed by several years of professional experience
  • Excellent logical working method for problem analysis and resolution
  • Expert knowledge in development of Business Requirement Documentation (BRD)
  • Intermediate MS Office knowledge
  • Basic knowledge of VBA / SQL
  • Relationship management skills
  • Presentation and communication skills
  • Analytical skills and independent business planning
  • Has contributed in developing a presentation to customers and business leadership
  • With support, is able to present facts to customer in relevant format
  • Uses knowledge of key business drivers and objectives to seek optimal outcomes
  • Demonstrates value creation and market orientation in identifying problems, prioritizing alternatives, and implementing solutions
  • Incorporates input from a broad set of business stakeholders as needed
  • Actively seeks out and shares knowledge of how the business operates
  • Understanding of the CC portfolio relevant to targeted customers
  • Market knowledge about Datacenter, Networking, Security and Workplace technologies and manufacturers
  • Relationship management skills
  • Presentation and communication skills
  • Analytical skills and independent business planning

 

WHY COMPUTACENTER?
 
Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and their business. Computacenter is a public company quoted on the London FTSE 250 (CCC.L) and employs over 15,000 people worldwide. In US we support some of the country’s best-known businesses with regional headquarters in both San Francisco & New York City and an Integration Center in Silicon Valley.
www.computacenter.com/us
 
WE OFFER A GREAT BENEFITS PACKAGE!
 
There's so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, Computacenter provides an attractive mix of benefit plans to contribute to its employees' good health, future financial security and peace of mind. 

 

You must be authorized to work in the United States.

 

Computacenter United States Inc. is an Equal Opportunity Employer with a strong commitment to supporting and retaining a diverse and talented workforce.

 

No AGENCIES, please. We are not obligated to pay any fees for any individuals we decide to hire.


Nearest Major Market: Plano
Nearest Secondary Market: Dallas

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