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Senior Project Manager

Location: UK - Cardiff, UK - London, UK - Reading, UK - Manchester, UK - Milton Keynes (old), UK - Nottingham, UK - Hatfield | Job-ID: 101101 | Contract type: Standard | Business Unit: IT Project Management


Senior Project Manager
The Service Development and Group Change function in Computacenter Group Information Services (GIS) is accountable for the proactive development of standard service offerings and changes aligned to Group strategy. This includes the development / change, adoption and operational enablement of major projects and programmes, both internally and for customers directly. The function is responsible across CC Group for predictable (time, cost and quality) outcomes as defined in each project business case.  This function encompasses  an end to end view of all service development or change, remediating any out of scope components as required to achieve the business outcome.


•    Mobilise and lead elements of multi-disciplinary major service development / change projects for Computacenter Internal Business Functions following the Development Change Framework (DCF)
•    Work collaboratively cross the business to ensure projects deliver the outcomes defined in each business case
•    Define and drive best practice and consistent delivery of service in all locations
•    Provide leadership during development by identifying any incremental opportunities
•    Actively manage project management resource to define and execute against plans
•    Actively manage Quality, Financials, Dependencies, Key Risks and Issues
•    Support the development and refinement of Computacenter adoption and training
•    Deliver smooth service implementation through development of relationships, operational enablement and incubation.
•    Manage remediation of delivery issues for a change – when it does not meet expected outcomes during incubation
•    Liaison with all operational delivery organisations in developing the service
•    Manage relationships with key Business and GIS stakeholders and leadership 
•    Align leadership (e.g. sponsors, senior and middle management) on key messaging and communication approach across all departments


•    Business Units – Group Finance / Group HR / Group Legal and Group Information Services (GIS)
•    GIS Leadership and Teams – across:

  • CTO function
  • PMO 
  • Service Management 
  • IT Security & Compliance 
  • Service Design
  • Operational Delivery – inc. Business Analysts / System Specialists and Development
  • User Adoption

•    Partners and other third parties
•    Finance / Commercial Management


Should continually be pro-active in considering how Computacenter can deliver consistent and sustainable business system change across the Group. Must maintain alignment with the business units and sponsors to realise any additional opportunities within service development / change. 
Should assume responsibility of the end to end delivery of the service development / change projects assigned, including people, tools, processes and adoption, working collaboratively with the accountable owners of each aspect.


•    Successful Delivery of Group Projects to Time, Cost and Quality – following the DCF processes
•    Development within agreed budget – for each project
•    Service / Change developed to cost target to support competitiveness (as appropriate)
•    Scope and Change Control
•    Standards and consistency


Current information for our applicants

Business as usual? Not quite. Of course, the Corona crisis also presents us with major challenges.


However, we are broadly positioned across various industries, plan for the long term and have always been flexible in our approach to our customers, especially in times of crisis. Our core business is digitisation. We believe that this topic will continue to grow in importance for many companies in both public and private sectors.


That's why there are still areas of our business with clear hiring requirements – and we would like to bring talent like you on board! By the way, we have completely virtualised our application process and our recruiters remain available to you should you have any questions.


We are still looking forward to getting to know you!


About us

Computacenter is a leading independent provider of IT infrastructure services. We have about 17,000 employees worldwide who are accompanying our international customers on their path to digital transformation.


Our team of professionals serves corporate and government clients in a variety of industries. We support around 4.2 million users from our Global Service Desk. They are in more than 70 countries and speak 30 languages.


At our service desk locations, you can expect a dynamic, international and informal work environment with flexible work schedules and various offers for professional and personal development. Our informal atmosphere and the strong feeling of belonging makes you feel like being part of a great community.


Interested in joining a company with a strong sense of community?
We’re growing. We’re hiring. We encourage. We empower. We support.

Apply now »