HR Specialist

Location: Cape Town | Job-ID: 214975 | Contract type: Permanent | Business Unit: Human Resources

Description:

The Hr Specialist is a trusted advisor to business leaders and employee alike, providing proactive support and guidance to drive a positive employee experience, mitigate risks, and ensure compliance with local and well as global labour legislation and policies.

This role will need to partners with managers to address people-related challenges, with a focus on employee relations, policy governance, and labour law compliance, ensuring solutions are commercially sound, legally compliant, and aligned with the organisation’s culture and strategic goals.

Responsibilities:

1. Strategic Business Partnering

• Build strong, credible relationships with managers and employees to understand business priorities and workforce challenges.
• Act as a sounding board for leaders on people-related decisions, balancing commercial outcomes with compliance and fairness.
• Provide proactive advice to reduce ER risks and support managers in creating high-performing, engaged teams.
• Partner with managers to ensure the consistent application of policies and procedures across the business.

2. Employee Relations (ER)

• Guide and support managers through ER cases, including disciplinary actions, grievances, performance management, and incapacity processes.
• Coach leaders to resolve conflict at an early stage and maintain constructive working relationships within their teams.
• Monitor ER trends within the business and recommend proactive interventions.
• Partner with the HRM and external advisors on complex or high-risk cases.
• In-depth knowledge, experience and interaction with the CCMA, including but not limited to representation at Arbitration matters.

• Experience managing various consultation processes such as changes to terms and conditions, redundancy and redeployment
• Expertise in all aspects of absence management
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3. Policy & Labour Law Management

• Partner with leadership teams to ensure HR policies support operational needs while remaining legally compliant.
• Partnering the review and update of policies in line with legislative changes, case law, and organisational culture.
• Facilitate engaging communication and training sessions to ensure employees and managers understand and apply policies effectively.
• Stay informed of labour law developments and brief the business on implications and required changes.

4. HR Insights & Continuous Improvement

• Gather feedback from managers and employees to identify policy or process improvements.
• Contribute to HR projects that improve employee experience, engagement, and compliance.
• Track and report on ER metrics to provide insights for business decisions.
• Employee engagement participation and roll out

Skills & Competencies

• Strong relationship-building and stakeholder management skills.
• Commercial mindset with the ability to align HR advice to business needs.
• In-depth knowledge of South African labour law and ER best practices.
• In-depth Knowledge Employment Equity
• Confident facilitator and communicator, able to influence at all levels.
• Problem-solving mindset with the ability to anticipate and address issues proactively.
• Resilience and discretion when handling sensitive matters.

About us

Computacenter is a leading independent provider of IT infrastructure services. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.

We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.

Interested in joining a company with a strong sense of community?
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