Team Leader - Specialist Services

Location: Hungary - Budapest | Job-ID: 211680 | Contract type: Standard | Business Unit: Customer Success & Service Delivery

Your future tasks will be...

As a future member of our Group Technology Sourcing (GTS) global team, you will have the chance to take part in a department driven by continual improvement.

Joining our established and fast-growing team in Budapest offers you the chance, to explore new business models, enhance your skills, and contribute to improving our services. With numerous future opportunities, this role provides a fantastic pathway to build a long-term career at Computacenter.

On a daily basis:

In People Management tasks you provide all aspects of excellent people management:

• Planning and distributing workload within your team
• Giving regular feedback to team members and coaching them to improve their skills
• Taking responsibility for recruitment and team development 
• Responsible for reliable team performance and escalation management

 
In Business tasks you and your team support sales in the presales in the management of catalogues and business aligned pricing strategies:

• Validating the workload and processes for new customer contracts and requests
• Alignment and close collaboration with other departments and vendors
• Identifying and contributing to process improvements
• Strategic development of provided skills in your team with focus on workplace, datacentre, networking, security or software.

You are the ideal candidate if...

• You have at least 3 years of professional experience in similar environment, specific knowledge of managing catalogues for Enterprise customers.
• You are fluent in English (Additional French or German knowledge is an advantage)
• You have experience in people management (deputy TL or Supervisor tasks can be an advantage)
• You can lead, inspire and coach team members to support their personal development
• You have great communicational skills and are open minded.
• You are committed to quality assurance and foster a high-performance culture.

What can we offer to you ? 

• Professional and personal development 
• Working in a global and fast developing structure 
• Flat management structure with an open door policy 
• Work in an open minded and diverse atmosphere 
• Have a stable workplace with a flexible office schedule (due to hybrid working) 
• Language courses, soft skills trainings and talent programs for your personal development
• Medicover private health care package and cafeteria benefits (yearly gross 480000 HUF and after the first year spent within the company, it grows to gross 750000 HUF).

About us

Computacenter is a leading independent provider of IT infrastructure services, with about 20,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.

We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.

Interested in joining a company with a strong sense of community?

We’re growing. We’re hiring. We encourage. We empower. We support.
#winningtogether #peoplematter