German speaking Service Management Office Supporter

Location: Hungary - Budapest | Job-ID: 207764 | Contract type: Standard | Business Unit: Business Operations & Administration

Your future tasks will be…

On a daily basis:

Service-compliant depiction of customer and Service Management/Sales requirements (70%)

• Document verification, distribution and filing of quotations, orders or reports
• Support and creation of Service quotations including calculations and specifications
• Collection of sign offs
• Provide required information (customer or internal information)
• Billing preparation
• Budget Controlling (presales and service PO´s)
• Set up, preparation and analysis of reports for the customer (if necessary from customer tools, SAP)
• General administrative task

Communication and relationship network (30%)

• Active communication to related interfaces (Service Management, Sales Team, Contract Admins, Customer, etc.)
• Follow up and collecting of open queries of the related interfaces
• Establishment and maintenance of relationship networks to the above-mentioned relevant interfaces to ensure a smooth process flow
• Distribution of important information to the team
• Act in accordance with Computacenter Information Security Policies and report any potential or actual security events or other security risks to the organization

You are the ideal candidate if...

• You have one to two years professional experience in the IT environment.
• You have good verbal and written communication skills in German and in English.
• You can use MS Office and its applications, especially Excel.
• You have a process and service-oriented mindset.
• You are reliable.
• You have a commercial education is an advantage

What can we offer to you?

As a future member of CC Family in the GSBO team you will be part of an international department where you have the chance for:

• Using & improving your language knowledge
• Trainings & talent programmes
• Language courses
• Individual development pathways
• Fun & Diverse atmosphere (team buildings & other ad hoc programmes)
• Hybrid working
• Medicover private health care package and cafeteria benefits (yearly gross 440000 HUF and after the first year spent within the company, it grows to gross 700000 HUF)

Current information for our applicants

We have made our application and recruitment process virtual, we are excited to bring talent like you on board to join our growing teams within Computacenter. Our recruiters remain available to you should you have any questions. We are looking forward to getting to know you!

About us

Computacenter is a leading independent provider of IT infrastructure services, with about 20,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.

We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.

Interested in joining a company with a strong sense of community?

We’re growing. We’re hiring. We encourage. We empower. We support.
#winningtogether #peoplematter