Technical Analyst-Wintel

Life on the team

Computacenter GIS business unit is seeking a confident and experienced Wintel vmware professionals, to bring maturity to their existing approach.  The ideal candidate will have broad experience in Wintel and Vmware technologies and can create a plan to deliver improvements then execute against the plan.Good communication skills and relationship building will enable the candidate to excel at the role, build a culture of strong team and advance their career within Computacenter.

What you’ll do

• Installation, configuration, maintenance and support of infrastructure and systems
• Offer expertise within the team for the resolution of all technical incidents and problems.
• Make a significant contribution in delivering continual tangible and measurable benefits and value in terms of improving customer service & satisfaction and operational efficiency, whilst reducing risk and operational costs to minimal levels
• Proactively identify opportunities and create and deliver robust business case proposals to team Manager to improve reliability, stability and efficiency
• Instigate and orchestrate changes to infrastructure and systems, in line with change control processes
• Facilitate and typically lead, the management of medium/large technical projects and complex work packages into business as usual operations

What you’ll need

• Experience range between 4-7 yrs
• Microsoft Server technologies; MS Server, MS Clustering, Active Directory Services, Group Policy, Windows Terminal Services, Certificate Services, ADFS
• IaaS and Cloud technologies; Microsoft Azure, Office 365, AWS, RackSpace
• Server Networking including TCP/IP, DNS, WINS, DHCP, Load-Balancing technologies (JetNexus)
• System Management and monitoring technologies; SCOM, SCCM, ScienceLogic
• Scripting knowledge (PowerShell)
• Anti-virus technologies; Symantec End Point Protection
• Experience supporting large/enterprise level infrastructures
• Excellent analytical and problem solving skills to achieve prompt resolution
• Strong experience of incident and problem management including 3rd party service providers
• Capable of managing concurrent initiatives
• Solid operational understanding of service management standards and tools; Minimum ITIL V3 Foundation qualified
• Provide out of hours support for major incidents as part of an on-call rotational Shifts
• Very good English skills, strong communication skills on all levels and ideally experience in working with international teams