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Senior Technical Analyst

Senior Technical Analyst - MS Intune Admin (Endpoint)-L3

Experience- 8+ yrs

Location: Bangalore  (Work from office)


-Minimum qualification Graduate /B.E / B.Tech )

-8+ years’ experience, in which at least 5+ year’s direct work experience with Microsoft Endpoint Configuration Manager (SCCM) or 3+ years of Microsoft Intune Experience working on Device Management(Workstation and Mobile), App Deployment, Managing Compliancy, Software Management,Patch Management and Reporting.

-Extensive knowledge of call logging system (BMC Remedy, Peregrine, etc.)

Mandatory Technical skills on End Point Management

Administering and Deploying Microsoft Endpoint configuration Manager (SCCM) / Microsoft Intune Certification with the latest Version is mandatory

 Good understanding and knowledge on latest Windows Operating Systems (Server and Client OS)

 Good Understanding and Knowledge on iOS and Android OS

 Good understanding and knowledge on Microsoft Office Products

Experienced at designing reports / Dashboards from SCCM and Intune.

 Knowledge on Ms SQL Query building

 Technical skills on End Point Management and End point security like firewall, security patching, disk encryption, preferred Microsoft technologies

 A sound working knowledge of computer network operations in a complex Microsoft Windows, Unix/Linux, Cisco, Ethernet, and TCP/IP environment with Internet access.

 Good Understanding of Active directory

 Ready to work on 24/7 support models

 Focus on Client security and tools and technologies covering the windows security


Nice to have

• ITIL Foundations Certified or Higher

• Project Management Skills

• Make IT Real- Do Design for a customer

• Expected qualities

• Good communication skills (Good in spoken and written English. Neutral English Accent)

• Service/customer-oriented approach on incident and problem management.

• Guardian of IT established rules and intend to provide accurate, uniform and high-quality information to the end-users

• Proactive, Ability to work in highly pressured situations.

• Multi-tasking, “curious” and constantly willing to learn new stuff in order to be constantly involved in IT needs.

• Willingness to take initiate and drive by self-driving .

• Ability to communicate and work with people from across the world

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