Technical Consultant - ServiceNow

Location: IN - Bangalore 24/7, IN - Bangalore | Job-ID: 214815 | Contract type: Standard | Business Unit: IT Consulting

 Life on the team

Join a dynamic supportive team working together to solve strong technical challenges by building high-quality ServiceNow solutions. Established as one of the first ServiceNow partners in Europe and awarded the 2022 EMEA Elite Segment Partner of the Year, we have grown a team with strong expertise across every aspect of the Now Platform. Our customers look to us for advice, best practice, and well-designed implementations. As well as to solve enterprise-wide process challenges by bringing great user experiences. We are expanding our team of Senior Technical Consultants and are seeking individuals who want to grow with us and progress to become Technical Architects. Through real-world experience and participation in the Certified Master Architect and Certified Technical Architect programs, we offer abundant opportunities for our team members to develop their technical skills and gain client-facing experience.

What you’ll do

• Delivering high quality ServiceNow implementations based on business process requirements.
• Effective delivery of quality solutions using Computacenter's methodologies and ensuring adherence to coding and design standards, and generating technical documentation
• Increasing application operating efficiency and adapting to new requirements, as necessary
• Keep up to date with current and future market developments, technologies, product, and strategies.
• Attend and present at customer meetings to ensure understanding of customer requirements and to assist with knowledge transfer.
• Recording, qualification and questioning of customer requirements, even in complex projects and in the case of unclear customer requirements and standards.
• Successful handover of technology to internal or customer support function
• we’ll support you to Attain and retain ServiceNow Certifications and partner accreditations.

What you’ll need

• 7+ years of experience in the ServiceNow Application Development
• Configure and customize ServiceNow applications and modules using scripting (JavaScript), workflow, and other development techniques.
• Proven experience in configuring and customizing the ServiceNow platform and Expertise on 4-5 applications ranging from FSM & CSM, ITAM, Now App Engine, Secops etc.
• Ability to provide technical leadership and support to Process Consultants.
• Responsible for leading technical implementations, providing technical design lead and mentoring junior members of the team.
• Hands on Skills and/or experience in Web Technologies (e.g., Javascript, SOAP/REST web services, XML & JSON, Angular.js, Seismic)
• Product line (CIS) accreditation preferred – Certified or pursuing.
• Understanding of Software Development Lifecycle experience in Agile projects
• Open and friendly personality, with ability to be customer facing. 
• Be self-managing and capable of working alone or as part of a team. 
• BE / BTech in Computer Science or related disciple
• Strong knowledge of JavaScript, scripting, and web development.
• Familiarity with ITSM processes and ITIL framework.
• ServiceNow Certified Application Developer
• ServiceNow Certified Implementation Specialist - CSM, SPM, ITAM, ITBM and others

Current information for our applicants

Business as usual? Not quite. Of course, the Corona crisis also presents us with major challenges.

However, we are broadly positioned across various industries, plan for the long term and have always been flexible in our approach to our customers, especially in times of crisis. Our core business is digitisation. We believe that this topic will continue to grow in importance for many companies in both public and private sectors.

That's why there are still areas of our business with clear hiring requirements – and we would like to bring talent like you on board! By the way, we have completely virtualised our application process and our recruiters remain available to you should you have any questions.

We are still looking forward to getting to know you!

About us

Computacenter is a leading independent provider of IT infrastructure services. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.

We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.

Interested in joining a company with a strong sense of community?
We’re growing. We’re hiring. We encourage. We empower. We support.
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