Technical Analyst-CMDB Analyst

Location: IN - Bangalore 24/7 | Job-ID: 216017 | Contract type: Standard | Business Unit: IT Consulting

Life on the team

Computacenter GIS business unit is seeking a confident and experienced CMDB professional, The IT CMDB Analyst is responsible for managing the day to day the Configuration Management Database (CMDB) within the organization. This role ensures the accuracy and integrity of the CMDB, which is critical for effective IT service management. The CMDB Manager will work closely with various IT teams to maintain and improve the CMDB, ensuring it supports the organization's IT infrastructure and service management processes.

What you’ll do

• Maintain and manage the CMDB, ensuring data accuracy, integrity, and completeness.
• Integrate data from various sources into the CMDB, ensuring consistency and reliability.
• Develop and implement processes for CMDB maintenance and improvement.
• Work closely with IT teams, including Service Desk, Infrastructure, and Application teams, to ensure the CMDB supports their needs.
• Generate and analyse reports on CMDB data to support decision-making and continuous improvement.
• Ensure CMDB processes comply with relevant standards and regulations.

What you’ll need

• Minimum of 1+ years of experience in IT service management.
• Strong understanding of ITIL processes and best practices.
• Experience with CMDB tools and technologies.
• Excellent analytical and problem-solving skills.
• Strong communication and collaboration skills.
• Attention to detail and commitment to data accuracy
• Strong problem-solving skills
• Ability to work in a fast-paced environment
• Detail orientated
• Experience in stakeholder management

Current information for our applicants

Business as usual? Not quite. Of course, the Corona crisis also presents us with major challenges.

However, we are broadly positioned across various industries, plan for the long term and have always been flexible in our approach to our customers, especially in times of crisis. Our core business is digitisation. We believe that this topic will continue to grow in importance for many companies in both public and private sectors.

That's why there are still areas of our business with clear hiring requirements – and we would like to bring talent like you on board! By the way, we have completely virtualised our application process and our recruiters remain available to you should you have any questions.

We are still looking forward to getting to know you!

About us

Computacenter is a leading independent provider of IT infrastructure services. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.

We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.

Interested in joining a company with a strong sense of community?
We’re growing. We’re hiring. We encourage. We empower. We support.
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