Technical Analyst

Life on the team

Computacenter has an international presence, so if your role involves global projects or support, you may have the chance to collaborate with colleagues and clients from different countries.Workloads and work hours can vary depending on project demands and client needs. At Computacenter we often emphasize work-life balance.

Computacenter is involved in cutting-edge IT solutions, so you may have opportunities to work on innovative projects that leverage the latest technologies.

The IT landscape is constantly evolving, so you'll need to stay updated on new technologies, software, and best practices to effectively support users.

Overall, life in Computacenter can be rewarding as you play a crucial role in helping users and maintaining the functionality of an organization's IT systems. It can also be challenging at times, but it offers opportunities for growth and the satisfaction of solving technical problems and assisting users.

What you’ll do

The Identity and Access Management Specialist is responsible for designing, implementing, and maintaining effective Identity and Access Management (IAM) solutions to ensure the security and integrity of an organization's digital assets. This role involves managing user identities, access controls, and authentication processes while ensuring compliance with security policies and regulations.

What you’ll need

User Identity Management:

• Create, modify, and deactivate user accounts in accordance with established procedures.
• Maintain a centralized repository of user identities and access privileges.
• Ensure accuracy and completeness of user identity information.
• Fulfil orders within SLA with maintain high level of User experience

Access Control:

• Implement and manage access controls, including role-based access control (RBAC) and least privilege access.
• Revalidate access permissions to align with business requirements and security policies.

Authentication and Authorization:

• Configure and manage authentication mechanisms (e.g., multi-factor authentication) to enhance security.
• Monitor and control user access to resources and systems based on their roles and responsibilities.

Policy Compliance:

• Enforce security policies, standards, and best practices related to identity and access management.
• Conduct audits and assessments to ensure compliance with regulatory requirements.

Incident Response:

• Investigate and respond to security incidents related to identity and access management.
• Take appropriate actions to mitigate security risks and vulnerabilities.

Integration and Automation:

• Integrate IAM solutions with other security and IT systems for streamlined user provisioning and de-provisioning.
• Implement automation to enhance efficiency and reduce manual intervention.
• Maintain comprehensive documentation of IAM processes, configurations, and procedures

Experience & Education

• 3+ years’ experience with IAM solutions from leading vendors (e.g., OKTA, SailPoint, Microsoft Azure AD).
• Bachelor’s degree in information security, Computer Science, or bachelor’s degree in a relevant field or equivalent work experience.

Certifications:

• Certification in Identity and Access Management

Skills:

• Knowledge of identity federation and Single Sign-On (SSO) technologies.
• Experience with cloud based IAM solutions.
• Scripting or programming skills (e.g., PowerShell, Python).
• Strong knowledge of IAM principles, technologies, and best practices.
• Familiarity with IAM solutions and tools (e.g., Active Directory, LDAP, IAM platforms).
• Excellent problem-solving and analytical skills, Strong communication and interpersonal skills.
• Ability to work collaboratively in a team with 24/7 work environment.

About us

With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the world’s greatest organisations, driving digital transformation, and enabling people and their businesses.

Learning and development

Our people are our strength which is why we offer leadership training, coaching, mentoring, professional development, and international opportunities. Whichever direction you choose to go in – whether it’s a well-trodden path or a completely new part of the business – we’ll support you. Our managers champion their people, powering their personal development and helping them to reach their full potential. 

You belong

We passionately believe in the power of diversity and inclusion. We celebrate our differences because we know a diverse workforce with different experiences and perspectives helps us win together. And to do that, you need to feel comfortable to bring your whole self to work – and you can only do that when you feel supported, valued, and have a sense of belonging which is what we strive to achieve.

Your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. All that matters to us is that you share our vision and our values, and that you bring the experience and skills we need.

We are proud to be a Disability Confident Employer, we welcome applications from people with a disability – and guarantee to interview applicants who have a disability and meet the essential requirements for the job.