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Technical Analyst

Technical Analyst - Network

Technical Analyst - Network

Responsibility:

  • 4+ years’ experience in managing, maintaining and troubleshooting large enterprise network security environments with multi-vendor security product.
  • Certifications CCSA, CCNA/CCNP Security, & JNCIA are preferred.
  • Network Security engineering skills (IPS, Proxy, Web filtering, Firewalls, APT detection and Next gen firewalls)
  • Good knowledge in VPN technologies and security protocols like IPsec, ISAKMP, SSL, PKI, RADIUS, TACACS, etc.
  • Hands-on Knowledge in Check Point, Cisco ASA, Juniper & Cisco Firepower Firewalls.
  • Hands-on Knowledge in Citrix Netscaler, Cisco ACE, Cisco FMC.
  • Hands-on Knowledge of Juniper VPN Gateway, VPN User, Tokens (Hard/Soft token).
  • Hands-on Knowledge of Pulse Secure Client, IPsec VPN, Juniper/Bluecoat/VPN
  • Good knowledge and skills in troubleshooting IBM Rack & IBM Flex Switches.
  • Good knowledge and skills in troubleshooting and analysing network/security related issues
  • Experience in analysing Wireshark capture.
  • Good hands-on experience in handling troubleshooting network and Security related issues
  • Experience in Implementing of L2/L3 firewalls.

 

Accountability:

  • Perform a range of technical work activities either remotely or at customer site to meet business and customer requirements.
  • Coordinate teams delivering basic work packages in line with company process to meet business and customer requirements.
  • Analyse, Document and report on work completed to ensure compliance with Company and Customer Procedures.
  • Ensures that operational documentation is fit for purpose and current to meet customer and contract requirements.
  • Develop best practice procedures and guidelines to ensure consistent compliance to customer and company procedures.
  • Provides guidance and advice to less experienced colleagues to ensure consistent approach.
  • Escalate issues in line with company processes to ensure customer demands are met.
  • Able to communicate on issues to meet business and customer requirements to avoid escalations.
  • Provide customer service to internal and external customers to ensure consistent experience.
  • Acts as a role model for colleagues with regards to technical and behavioural competencies. Act in accordance with Computacenter Information Security Policies and report any potential or actual Security events or other Security risks to the organisation

 

 

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