ServiceNow Senior Consultant

9+ years in ServiceNow Development Environment

Location: Bangalore

Role: Fulltime

ServiceNow Certifications (Preferred)

• ServiceNow Certified Application Developer
• ServiceNow Certified Implementation Specialist - CSM, ITOM, SPM, ITAM and others

Skills and Experience

• Over 9 years of experience in similar roles within the ServiceNow ecosystem
• Responsible for technically leading implementations, providing technical design lead and mentoring junior members of the team
• Expertise on one or more areas ITOM, SPM ITAM Customer workflows, Sec Ops /IRM
• Proven experience in multiple areas of the ServiceNow platform, including functionality, database structure, developer APIs, development tools
• Skills and experience in Web Technologies (e.g. Javascript, SOAP/REST web services, XML & JSON, Angular.js, Seismic)
• Ability to provide technical leadership and support to Process Consultants
• Software Development Lifecycle experience in Agile and Waterfall projects
• Open and friendly personality, with ability to be customer facing
• Be self-managing and capable of working alone or as part of a team
• Be capable of working with customers and managing their expectations
• Ability to input into technical solution designs and provide input into bid, project and technical documents.
• Uses active listening skills and probing techniques to understand the priorities and concerns of others
• Customer facing workflows are top priority 
• Implementation experience is must and Functional experience is fantastic to have
• Focus on experienced consultants only
• Secondary skills SPM, and APM, ITSM - software H/W and cloud

Education and Qualifications

• BE / BTech in Computer Science or related disciple