Senior Manager-Platform Engineer

Life on the team

Computacenter is Europe’s leading independent provider of IT infrastructure services, enabling users and their businesses. The Platform Engineer is responsible for designing, building, and maintaining the infrastructure and tools that support software development and deployment. This role involves working with cloud platforms, implementing automation through Infrastructure as Code (IaC), managing CI/CD pipelines, and ensuring the reliability, scalability, and security of the platform.

What you’ll do

• Automate the DevOps lifecycle: Assemble the tools and processes that permit automation of development tasks within the DevOps lifecycle.
• Build bespoke internal tools: Create custom tools and services that create new APIs, CLIs, and apps, allowing developers to stay focused on product engineering.
• Provision and monitor infrastructure: Implement the workflows that allow new infrastructure resources and development environments to be created on demand.
• Maintain and iterate upon IDPs: The platform team provides centralized IDPs that developers can use to achieve their aims. They maintain the platform as dev teams publish new requirements.
• Support teams using the platform: Promote and mentor developers to encourage platform adoption, promote its capabilities, and solve any usability queries.
• Debug and resolve reported issues: Using observability suites to efficiently locate the causes of reported problems and then apply fixes before they significantly impact developer workflows.
• Assess the opportunities offered by new tools: Regularly review tools that become available in the industry and assess how they could be integrated into the IDP, running POC and looking to innovate. Working with customer development teams to capture feedback on platform performance. This facilitates continual platform improvement, in turn enabling iterative optimization of the DevOps delivery lifecycle.

What you’ll need

Product Ownership & Technical Requirements

-           Strong experience in Agile product ownership (Scrum, SAFe, Kanban).

-           Write clear user stories, and prioritize features based on business value.

-           Build CI/CD Pipelines

-           Proficiency in IaC tools like Terraforrm, Ansible and Puppet

-           Strong knowledge of cloud architecture

-           Identify any security issues and remediate

-           Keep abreast of industry best practises and emerging technologies and their potential to enhance the performance of the services 

Stakeholder & Business Engagement

-           Excellent communication and stakeholder management skills, able to work with other teams to identify opportunities and build

-           Ability to engage with business leaders, and technical teams.

-           Strong requirement-gathering and analysis skills

Governance, Compliance & Risk Management

-           Experience ensuring platform services meet security, compliance, and regulatory requirements.

Decision Making

-           Strong analytical skills

-           Risk management and mitigation

-           Flexibility

Leadership

-           Mentoring and coaching of junior team members and customer developer teams

-           Active listening

-           Fostering collaboration

-           Able to create a vision and articulate this vision to others

Certifications & Methodologies

-           ITIL

-           Safe

-           Devops

Experience with AI & Automation

-           Exposure to AI tools and promote an automation first culture

-           Understanding of AI-enhanced monitoring tools for proactive issue detection.

DevOps & Cloud Technologies

-           Hands-on experience with Azure, AWS, or Google Cloud

-           Knowledge of Infrastructure as Code (Terraform, Bicep) for platform deployments

Multi-Region & Large-Scale Enterprise Experience

-           Experience working in global organizations with multi regional teams

About us

With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the world’s greatest organisations, driving digital transformation, and enabling people and their businesses