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Role: L&D Manager



  • Should have strong expertise in leadership development, coaching, behavioural training workshops, organization development, career planning and high potential development.
  • Conduct needs assessments to identify high priority learning and development target areas for employee groups creates training plans and identifies opportunities to utilize outside resources, as appropriate
  • Partners with Human Resources and organizational leaders to evaluate talent needs and growth areas
  • Refines and delivers results-driven learning and development programs using a wide variety of training methodologies, techniques, concepts, learning tools, and practices adhering to adult learning theory to ensure maximum effectiveness of programs
  • Builds learning and development programs for assigned subject areas, in collaboration with subject matter experts
  • Design and develop programs and curriculum, partner with internal subject matter experts and/or external vendors to achieve defined training, learning and development objectives
  • Builds, tests, and delivers high-quality interactive training to support our commitment to talent development and increasing retention and transfer of both technical and non-technical subject matter
  • Serving as project manager including daily logistics of executing programs including classroom setup, coordination of training facilities and materials, communication with trainees, and post-workshop collection of evaluation/feedback
  • Manages projects from inception to delivery, ensuring buy-in from peers, leaders, and key stakeholders
  • Working closely with appropriate organizational leaders and the Talent Development team to analyze the performance of learner audiences so that additional learning interventions can be developed and prescribed


  • Demonstrates the ability to multi-task and balance multiple ongoing projects with specified timelines while simultaneously meeting aggressive deadlines
  • Working knowledge of Learning Management Systems, preferably Workday
  • Experience in collaborating with global teams and clients to manage expectations
  • Excellent verbal and written communication skills, attention to detail, superior organizational skills
  • Must be proactive, a self-starter with the ability to think independently and work autonomously when necessary, and a desire to succeed among fellow professionals
  • Must be willing to seek continuous improvement in relation to established work processes and procedures

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