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Graduate Engineer

Graduate Engineer

Serive Desk - Graduate Engineer

 

 

Company Name:

Computacenter

Official Website:

https://www.computacenter.com/who-we-are

No. of Vacancies:

Service desk – Graduate Engineer:

Exp:

0 - 1 yr

Target Degree and Branch:

Service desk – Graduate Engineer:

Batch (Graduation Year):

2021, 2022

Designation:

Service desk – Graduate Engineer

Skill Set Required:

Service desk – Graduate Engineer

Roles and Responsibilities:

Service desk – Graduate Engineer
 

Joining Location:

Bangalore

Remote joining currently:

No

Joining Period:

Immediate

Interview Location:

Bangalore, Residency Road

Gender Preference (If any):

NA

Academic % Cut-off (if any):

NA

Selection Process:

Assessment + Personal interviews onsite in Bangalore

 

As a future member of the team based in Bengaluru you will have the opportunity to:

  • Provide 1st Line Support to colleagues across BT on calls & chats
  • Demonstrates a degree of creativity outside of standard procedures when making decisions to deal with issues
  • High level of User Experience
  • Team Player
  • Process adherence
  • Timely completion of all trainings, time sheets & reports (if any).
  • Display ownership towards agreed process
  • Identify, highlight & work to fix process gaps
  • Continuous Improvement

Take people along, learn and show eagerness to teach/train others.

What can we offer to you?

  • Rewards & Bonuses
  • Team competition & Process optimizing
  • Fun & Diverse atmosphere
  • Be part of a winning team with a clear purpose and a strategic plan in place

You are the ideal candidate if:

  • Good technical knowledge
  • Experience on troubleshooting Windows 8.1 & 10 operating environments
  • Experience with Office365, MS Teams & VPN tools
  • Good understanding of computer hardware fundamentals
  • Excellent customer experience
  • Identify and resolve barriers to achieve customer satisfaction
  • Good communication skills
  • Attention to detail & ensure operational delivery with 0 errors.

 

Apply now »