Graduate Engineer
Graduate Engineer
Serive Desk - Graduate Engineer
Company Name: |
Computacenter |
Official Website: |
|
No. of Vacancies: |
Service desk – Graduate Engineer: |
Exp: |
0 - 1 yr |
Target Degree and Branch: |
Service desk – Graduate Engineer: |
Batch (Graduation Year): |
2021, 2022 |
Designation: |
Service desk – Graduate Engineer |
Skill Set Required: |
Service desk – Graduate Engineer |
Roles and Responsibilities: |
Service desk – Graduate Engineer |
Joining Location: |
Bangalore |
Remote joining currently: |
No |
Joining Period: |
Immediate |
Interview Location: |
Bangalore, Residency Road |
Gender Preference (If any): |
NA |
Academic % Cut-off (if any): |
NA |
Selection Process: |
Assessment + Personal interviews onsite in Bangalore |
As a future member of the team based in Bengaluru you will have the opportunity to:
- Provide 1st Line Support to colleagues across BT on calls & chats
- Demonstrates a degree of creativity outside of standard procedures when making decisions to deal with issues
- High level of User Experience
- Team Player
- Process adherence
- Timely completion of all trainings, time sheets & reports (if any).
- Display ownership towards agreed process
- Identify, highlight & work to fix process gaps
- Continuous Improvement
Take people along, learn and show eagerness to teach/train others.
What can we offer to you?
- Rewards & Bonuses
- Team competition & Process optimizing
- Fun & Diverse atmosphere
- Be part of a winning team with a clear purpose and a strategic plan in place
You are the ideal candidate if:
- Good technical knowledge
- Experience on troubleshooting Windows 8.1 & 10 operating environments
- Experience with Office365, MS Teams & VPN tools
- Good understanding of computer hardware fundamentals
- Excellent customer experience
- Identify and resolve barriers to achieve customer satisfaction
- Good communication skills
- Attention to detail & ensure operational delivery with 0 errors.