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TCM Coordinator



Contract-compliant depiction of customer requirements (70-80 %)

- Document verification and ensuring special agreements (offer, order, equipment list)

- Define contract structure and create in SAP (contract/item creation incl. assignment of

  characteristics/maintenance of specific contract characteristics)

- Implementation of equipment under contract based on the delivered hardware

- Identification and clean-up of missing components according to vendor information

- Assignment of equipment to logical configurations using vendor information

- Assignment of interfaces (stocking, reinsurance)

- Contract administration

- Forwarding billing information




Communication and relationship network (20-30%)

- Active communication to related interfaces (SLA Billing, Reinsurance Team, Inside Sales etc.)

- Establishment and maintenance of relationship networks to the above-mentioned relevant interfaces to ensure

  a smooth process flow

Knowledge & Key Skills



- One to two years professional experience in the IT environment

- Very good experience with Excel

- Process-oriented and analytical thinking

- High reliability


- Commercial education

- Experience in working with SAP

- Experience in working with contracts/calculations

- English language skills

- Experience in working with Service Now

- English language skills

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