TCM Coordinator

Contract-compliant depiction of customer requirements (70-80 %)

- Document verification and ensuring special agreements (offer, order, equipment list)

- Define contract structure and create in SAP (contract/item creation incl. assignment of

  characteristics/maintenance of specific contract characteristics)

- Implementation of equipment under contract based on the delivered hardware

- Identification and clean-up of missing components according to vendor information

- Assignment of equipment to logical configurations using vendor information

- Assignment of interfaces (stocking, reinsurance)

- Contract administration

- Forwarding billing information

Communication and relationship network (20-30%)

- Active communication to related interfaces (SLA Billing, Reinsurance Team, Inside Sales etc.)

- Establishment and maintenance of relationship networks to the above-mentioned relevant interfaces to ensure

  a smooth process flow