Business Analyst

Business Analyst

Job description: Automation Business Analysts

Job overview:

Automation Business Analysts role requires personnel to be able to work closely with the business to observe their processes and find out the potential processes which can automate. Their basic role is to process design and implement creative Automation solutions for the organisation whilst fully understanding the efficiency this will enable to organisation.

Responsibilities and Duties:

• Work closely with teams in the identification of business requirements, functional design, process design

• Analyse business processes, identify potential automation opportunities, and propose a Plan of RPA strategy.

• Creating the – PDD (Process Description Document), and  SDD (Solution Design Document) in detail.

• Providing the solution proposal by checking the scalability of the RPA client architecture.

• Assist the team by providing insights from the documentations.

• Updating to RPA stakeholders and other team members during project delivery

• Assisting team in monitoring of allocated VMs and ensuring that they are operational

• Coordination with IS in order to keep the RPA VMs operational

• Ability to communicate with Developers and understand their requirements

• Ensure business continuity by following a script timetable and operational handbook

• Gain familiarity with Jira and/or Azure Devops

• Quick understanding of existing support/scripts so that judging new requirements versus fixing existing requirements can be clearly differentiated

• Mailbox and Incident Queue management 

• Supporting legacy systems and tools on demand

• Willingness to cover standby hours

Qualifications:

• Degree or equivalent education

• 2-3 years of experience in a L2 role or as a technical SME

• Previous knowledge in consultancy of Blue Prism, RPA or Automation and minimum 2 years of experience as RPA Blue Prism BA.

• Best in Communication skills

• Critical analytical thinking and a great level of curiosity.

• Logical thinking to find the hidden opportunities of the business processes.

•  Leadership skills to handle the Project Team until the delivery of the project

• Strategic planning approach to meet business needs.

• Experience with conducting investigations and analysis within their area of expertise

• Willingness to investigate and resolve outstanding issues

• Good to have but not a requirement basic understanding of programming (Javascript, C#, SQL)

• English language is a must (French, German is a plus)

Why Computacenter

Computacenter, a provider of first-class IT services for more than 40 years, is a company where people love to work. The reasons are varied: Some people say it’s because they feel like they really matter. Others love to work with big-name clients, showing them the way into a digital future. Maybe you’re looking for an exceptional community of colleagues you can rely on and leaders who support your growth? At Computacenter, you’ll find many reasons to become part of the family.

About Us

Computacenter is a leading independent provider of IT infrastructure services, with about 19,000+ employees worldwide and a global revenue of over $6 Billion. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.

We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.

Interested in joining a company with a strong sense of community?

We’re growing. We’re hiring. We encourage. We empower. We support.

#CCwinningtogether

We look forward to receiving your application on india.careers@computacenter.com

Seniority Level

Mid-Senior level

Industry

• Information Technology & Services

Employment Type

Full-time

Job Functions

• Information Technology

Job description: Automation Business Analysts

Job overview:

Automation Business Analysts role requires personnel to be able to work closely with the business to observe their processes and find out the potential processes which can automate. Their basic role is to process design and implement creative Automation solutions for the organisation whilst fully understanding the efficiency this will enable to organisation.

Responsibilities and Duties:

• Work closely with teams in the identification of business requirements, functional design, process design

• Analyse business processes, identify potential automation opportunities, and propose a Plan of RPA strategy.

• Creating the – PDD (Process Description Document), and  SDD (Solution Design Document) in detail.

• Providing the solution proposal by checking the scalability of the RPA client architecture.

• Assist the team by providing insights from the documentations.

• Updating to RPA stakeholders and other team members during project delivery

• Assisting team in monitoring of allocated VMs and ensuring that they are operational

• Coordination with IS in order to keep the RPA VMs operational

• Ability to communicate with Developers and understand their requirements

• Ensure business continuity by following a script timetable and operational handbook

• Gain familiarity with Jira and/or Azure Devops

• Quick understanding of existing support/scripts so that judging new requirements versus fixing existing requirements can be clearly differentiated

• Mailbox and Incident Queue management 

• Supporting legacy systems and tools on demand

• Willingness to cover standby hours

Qualifications:

• Degree or equivalent education

• 2-3 years of experience in a L2 role or as a technical SME

• Previous knowledge in consultancy of Blue Prism, RPA or Automation and minimum 2 years of experience as RPA Blue Prism BA.

• Best in Communication skills

• Critical analytical thinking and a great level of curiosity.

• Logical thinking to find the hidden opportunities of the business processes.

•  Leadership skills to handle the Project Team until the delivery of the project

• Strategic planning approach to meet business needs.

• Experience with conducting investigations and analysis within their area of expertise

• Willingness to investigate and resolve outstanding issues

• Good to have but not a requirement basic understanding of programming (Javascript, C#, SQL)

• English language is a must (French, German is a plus)

Why Computacenter

Computacenter, a provider of first-class IT services for more than 40 years, is a company where people love to work. The reasons are varied: Some people say it’s because they feel like they really matter. Others love to work with big-name clients, showing them the way into a digital future. Maybe you’re looking for an exceptional community of colleagues you can rely on and leaders who support your growth? At Computacenter, you’ll find many reasons to become part of the family.

About Us

Computacenter is a leading independent provider of IT infrastructure services, with about 19,000+ employees worldwide and a global revenue of over $6 Billion. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.

We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.

Interested in joining a company with a strong sense of community?

We’re growing. We’re hiring. We encourage. We empower. We support.

#CCwinningtogether

We look forward to receiving your application on india.careers@computacenter.com

Seniority Level

Mid-Senior level

Industry

• Information Technology & Services

Employment Type

Full-time

Job Functions

• Information Technology