Associate Technical Analyst

Life on the team

It’s an exciting opportunity for a Associate Technical Analyst role in Computacenter’s dynamic and rapidly expanding GICC team, part of FLSs shared services organization. You will bring your knowledge and deliver the quality of services to our customers across the globe and will help us to shape the team. You’ll get to work with some of the most talented and passionate people in the business and get exposure to leading edge technologies which will enable you to advance your skills.

What you’ll do

• Works under supervision, team player, able to learn new tasks/areas quickly and willing to progress in service desk role
• Able to follow instructions and procedures
• Demonstrates an organized approach to work.
• Demonstrates customer service abilities with routine administrative skills
• Good communication skills
• Independent, result-oriented and structured work under pressure
• Analytical skills to analyze data
• Excellent coordinating skills

What you’ll need

• Work location: Bangalore
• Graduation completion (2022 & 2023 batch) with Bachelor's degrees in BE / BTech (CS, IT & EC), BCA, BSc (IT), MCA and MSc (IT)
• Minimum aggregate score of 60% in the highest qualifying degree, with no outstanding backlogs
• Candidates required to join immediately.
• Willingness to work in shifts
• Knowledge of customer service and fluent in English communication with internal and external customers
• Understanding of IT support and IT Service Management Tools and SAP
• Knowledge of Windows, MS-Office
• Good interpersonal, literacy and numeracy skills

About us

With over 20,000 employees across the globe, we work at the heart of digitization, advising organizations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the world’s greatest organizations, driving digital transformation, and enabling people and their businesses.