Head of Business Change

About the role 

The Head of Business Change Computacenter US (CCUS) is required to take accountability for the delivery of significant business focused Change Programs to defined targets.   They are expected to provide effective leadership in order to drive Business change successfully within Computacenter, demonstrating creditability by establishing productive relationships and networks at an Executive level.    They will also develop, lead and coach a team of staff to help implement assigned Change Programs. 

What you’ll be doing 

• Define, design and lead large-scale strategic and complex Business Change. 
• Programmed within the Industrialization Change Portfolio. 
• Have awareness of, and be able to articulate, where Organization design and/or adjustment of the Computacenter operational business model is required in order to achieve implementation of Change Initiatives. 
• Be responsible for ensuring the Business Value Realization of Change Initiatives, ensuring the Business Value Generation strategy is clear. 
• Be able to understand technical information to a level that it can be articulated into a clear and compelling Business narrative for change. 
• Lead and direct implementation of Business Change Initiatives, working collaboratively with teams across the Business to ensure successful implementation. 
• Where required, oversee the contracting of, and the direction of external third-party stakeholders contributing to implementation of the Business Change. 
• Work with the Industrialization Communications Manager and the Business to produce the Communications Strategy in order to prepare the Business for the impact of the changes being implemented. 
• Own the issues and risk mitigation strategy to ensure successful implementation, escalating to the Head of Business Change (Industrialization) as required. 
• Manage, develop and coach a team of staff. 

What you have  

• Fully certified in either Program Management or Business Change Management with a relevant University-level qualification. 
• Proven track record as an Expert delivering large-scale International Business Change programs. 
• Demonstrated experience of leading, managing and influencing others. 
• Demonstrated negotiation and conflict-resolution skills. 
• Proven track-record of mentoring and coaching. 
• Demonstrated well-developed stakeholder management skills and experience of successfully building relationships and networks with a diverse range of people to achieve collaboration, develop common goals and implement significant Business Change outcomes. 
• Demonstrated experience in identifying and managing organizational design and development impacts when managing and implementing Business Change in an organization. 
• Ability to work within a team-oriented global culture. 
• Strong understanding of contractual and/or commercial implications associated with 
• Change Initiative implementations. 
• Comfortable handling sensitive information under pressure. 
• Demonstrated analytical skill and capability. 
• Comfortable with IT-related Change Initiatives. 
• Ability to be flexible and multi-task on a daily basis. 
• Confidence that you can thrive in a fast-paced Business Change environment. 
• Legal authorization to work in the United States. 

What you can expect

There’s so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.

About us

Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We’re a public company quoted on the London FTSE 250 (CCC.L) and employ over 20,000 people worldwide. In the US, we support some of the country’s best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta. www.computacenter.com/us